Terms & Conditions

Effective Date: December 1st, 2024

Welcome to The Working Club! By accessing or using our services, you acknowledge that you have read, understood and agree to be bound to these Terms and Conditions and all applicable laws and regulations. If you do not agree to these terms, please do not use our services.
We may change these Terms and Conditions at any time and without any notice to you so we suggest that you periodically visit this page to review these Terms and Conditions. By using this Site after we post any changes, you agree to accept those changes, whether or not you actually reviewed them.

1. Introduction

The Working Club provides coworking spaces, office rentals, meeting room bookings, and additional services through our proprietary app.

This site and its contents may be used solely for your own personal, non-commercial use.

Any other use of the Site or the Contents is strictly prohibited, including, without limitation, modification, removal, deletion, transmission, publication, distribution, proxy cashing, uploading, posting, redistribution, re-licensing, selling, duplicating, republication or any other dissemination without the express written permission of Group or the owner. You may not use any framing techniques to enclose any trademarks or logos of Group nor use any meta tags or other hidden text without our prior written consent. You may not link to the Site without our prior written consent. Use of spiders, robots and similar data gathering and extraction tools is expressly prohibited.

You may view and print a copy of the Contents displayed on the Site, and download a copy of any Contents that is designated for downloading, for your personal use only but you may not alter the Contents in any way, including, without limitation, removing or modifying any copyright or other ownership notices. The rights, title and interest in the Contents are not transferred to you by copying or downloading the material. The information provided on this Site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and Group.

2. Membership and Access

Membership is required to access our facilities. Members must complete the registration process via our app.
Members are responsible for ensuring that their account information is accurate and up to date.

3. the Working Club app

3.1. The Working Club operates and offers all the services through the mobile App called “The Working Club”.

3.2. The lessees must carry out all the functions through the App, among which are: obtain more information about the availability of the working spaces, prices, characteristics of the working spaces, booking a working space (included its payments), additional services (included in their payments).

3.3. By downloading, browsing, and accessing or using the Working Club App, the guest agrees and accepts its Privacy Policy.

3.4 For using the Working Club, the lessee needs an Internet connection. Adequate connectivity must be guaranteed by the lessee’ telecommunication provider as this is not guaranteed by The Working Club.

3.5. The guest agrees that the Working Club will send notifications or messages through the App regarding the bookings or booked services.

3.6. The Working Club is committed to solving display and operation errors as soon as they are notified. However, The Working Club cannot guarantee that the Working Club App will be free of errors. In this case, The Working Club does not accept liability for these errors. All errors or faults should be reported to the Customer Care of The Working Club in order to be solved as soon as possible.

3.7. The Working Club cannot guarantee that the operation of the Working Club App (for all the functions) will always be uninterrupted and accessible. It might happen that some functions are suspended or restricted at any time or some messages/notifications are not transmitted as they should be; however, The Working Club will try to provide an uninterrupted access to all the functions of the App.

3.8. The Working Club cannot guarantee that the Working Club App is free from viruses or anything else that may damage or affect any technology.

3.9. The Working Club reserves the right to change, add or cancel at any time without notice, any information or functions of the App.

3.10. The Working Club reserves the right to suspend the use of the App if The Working Club believes that a guest or user has committed any breach of these Terms and Conditions or that a guest or user has committed any fraud against us or any person.

3.11. All the contents of the App are protected by copyrights laws, and belong exclusively to The Working Club. All the contents may not be copied, reproduced, distributed, sold, published, unless expressly permitted by us.

3.12 We reserve the right to change or modify at any time contents, information, services, prices, pictures, etc. in the App without notice. the Working Club does not assume any responsibility for errors or changes in the contents of the App.

4. Working Club Regulations

The Working Club is committed to fostering a collaborative, respectful, and productive work environment. Members must adhere to these rules for the benefit of all participants.

4.1. Operating Hours

The office is open Monday to Friday, from 7:00 AM to 7:00 PM. Access outside these hours is restricted to members with a monthly subscription.

4.2. Space Reservation

Meeting rooms can be booked online through the Working Club app. Workstations are assigned based on the membership plan.

4.3. Behavior

Members must maintain respectful and professional conduct, avoiding discrimination, harassment, or inappropriate behavior, which will be sanctioned.
Communication should be courteous, avoiding offensive language or aggressive behavior, fostering politeness and empathy.
Punctuality is crucial for meeting room bookings, respecting other users' time.
Noise levels should be adjusted to respect others, with designated areas for phone calls or longer discussions.
Privacy is important; do not share sensitive information or personal data of other users without their consent.
Each user is responsible for keeping their workspace orderly and clean during and after use.
Smoking is prohibited throughout the building, and alcohol consumption is not allowed in the office.
Eating is not allowed at workstations for hygiene reasons. Designated rooms are available.
Attaching materials to office walls or damaging them is prohibited. Please use designated boards.

4.4. Shared Equipment and Resources

Use shared equipment with care. Report any issues to office staff.
Removing company materials without authorization is strictly prohibited.
Private sales or secondary activities within the premises are forbidden.
Network access is limited to work purposes; avoid illegal downloads or activities that compromise network security.
The Working Club is not responsible for loss or theft of items. Personal belongings should not be left unattended in common areas.

4.5. Events

Event organization within the office must be coordinated with management.
Free access to events is limited to members.

4.6. Environmental Sustainability

Members are encouraged to conserve energy by turning off lights, computers, and electronics when not in use.
Avoid unnecessary water use and waste.
Reduce plastic use by opting for sustainable alternatives (e.g., reusable water bottles).
Manage window and door openings appropriately when air conditioning or heating is in use to maintain indoor air quality.
Dispose of waste in designated containers, respecting recycling protocols for paper, glass, aluminum, PET, and general waste.
Use natural light during daytime hours when possible.

4.7. Regulation Violations

Violations may lead to warnings, temporary suspensions, or, in severe cases, revocation of coworking access, as decided by the office staff.

5. Booking and Reservations

All bookings for workspaces and meeting rooms must be made through our app.
Cancellations must follow the app's policies, with no refunds issued for cancellations made less than 24 hours before the scheduled time.

6. Use of Facilities

Members agree to use the facilities responsibly and respect other members' rights.
The office space shall be used exclusively for activities compatible with the property’s intended purpose.
Disruptive behavior may lead to membership suspension or termination.

7. Payment Terms

Payments for services are processed through the app. Ensure that payment information is current.
All fees are non-refundable unless stated otherwise.

8. Deposit

A security deposit may be required, refundable upon termination, subject to compliance with these terms.

9. Services

Members agree to the services included in their chosen membership level and any additional charges for extra services.

10. Applicable law

10.1.
The lessee agrees that the booking is purely digitally confirmed and processed. There is no requirement for a written copy and signature on the booking. If the guest or The Working Club needs a written and signed copy for official or other, well-founded purposes (e.g. for payment purposes), such will be created by way of exception. If possible and permissible, the parties will endeavour to provide legally binding evidence through the use of electronic signatures.

10.2. Applicable law
Exclusively the law of the country where the Working Club building operates is applicable and will apply to all matters involving the use of the App.

10.3. Jurisdiction
Exclusive and sole place of jurisdiction worldwide are the courts of the City in which the Working Club building operates. If proceedings are brought in other jurisdictions, no defence will be offered. Arbitration tribunals and other alternative litigation procedures are expressly excluded.

10.4.
Should the Working Club incur costs as a result of unauthorised claims by the guest at other places of jurisdiction, at arbitration tribunals or other alternative litigation, the guest is obliged to fully pay all costs incurred in connection therewith, regardless of the cost regulation provisions of the other, inadmissible procedure.

contact

In the event of any question relating to this Site, please email us at info@theworkingclub.ch.

Site & App ownership details

This website and the property app belong to Erop Generation and the content of this site is determined solely by Erop Generation. Erop Generation AG is registered in Switzerland with company number CHE-146.041.665 and its registered office is at Via Emilio Bossi 9, CH-6900, Lugano, Switzerland.